Privacy Policy

This Privacy Policy describes how Canvass Global, a division of Udora Technologies Inc. (“Canvass Global,” “we,” “us,” or “our”) collects, uses, and discloses information about you. This Privacy Policy applies to information we collect when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, the “Services”).

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, register a camera, participate in interactive features of our Services, fill out a form, make a payment, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, camera details, payment information, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Services, we may automatically collect information about you, including:

Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location based on your IP address.
Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see our Cookie Policy.

2. How We Use Information

We use the information we collect to provide, maintain, and improve our Services, such as to:

Create and maintain your account;
Process and facilitate transactions;
Send you technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions, and requests;
Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you;
Monitor and analyze trends, usage, and activities in connection with our Services;
Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity;
Debug to identify and repair errors in our Services;
Personalize and improve the Services and provide content or features that match user profiles or interests;
Facilitate the connection between camera owners and law enforcement agencies for the purpose of requesting and sharing footage; and
Carry out any other purpose described to you at the time the information was collected.

3. Information Sharing

We may share information about you as follows or as otherwise described in this Privacy Policy:

With law enforcement agencies that have registered with our platform, but only with your explicit consent and in accordance with your privacy settings;
With vendors, service providers, and consultants that perform services for us, such as payment processing, data storage, and customer service;
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Canvass Global or others;
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
Between and among Canvass Global and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
With your consent or at your direction.

4. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

5. Transfer of Information to Other Countries

Canvass Global is based in Canada. We may process and store information in Canada, the United States, and other countries, which may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

6. Your Choices

You have several choices regarding the information we collect and how we use it:

Account Information: You may update or correct information about you at any time by logging into your online account. If you wish to delete your account, please contact us at privacy@canvassglobal.com, but note that we may retain certain information as required by law or for legitimate business purposes.
Camera Registration: You control what cameras you register with our platform and can deactivate or remove your camera listings at any time through your account settings.
Footage Requests: You have full control over whether to approve or deny requests for footage from your registered cameras.
Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
Promotional Communications: You may opt out of receiving promotional emails from Canvass Global by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications: With your consent, we may send push notifications to your mobile device. You can deactivate these notifications by changing your notification settings in your device.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal information. These may include:

The right to access personal information we hold about you;
The right to request that we update, correct, or delete your personal information;
The right to object to or restrict the processing of your personal information;
The right to data portability; and
The right to withdraw consent.

To exercise any of these rights, please contact us at privacy@canvassglobal.com.

8. Children’s Privacy

Our Services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information as quickly as possible.

9. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@canvassglobal.com.