Knowledge Base
Understanding Your Dashboard
Understanding Your Dashboard
Your Canvass Global dashboard is the central hub for managing your cameras, viewing footage requests, tracking rewards, and controlling your privacy settings. This guide will help you navigate and make the most of your dashboard features.
Dashboard Overview
When you log in to your account, you’ll see different dashboard options based on your role:
- Camera Owners: Manage cameras, respond to footage requests, track rewards
- Law Enforcement: Search for cameras, submit footage requests, manage cases
Camera Owner Dashboard
Main Navigation
Your dashboard includes the following main sections:
- Dashboard: Overview of your account activity and statistics
- My Cameras: Manage all your registered cameras
- Footage Requests: View and respond to footage requests
- Special Offers: Access rewards and compensation information
- Profile: Update your personal information
- Settings: Configure privacy and notification preferences
- Help & Support: Access support resources
Key Features
Quick Stats
View at a glance:
- Total registered cameras
- Active footage requests
- Monthly rewards earned
- Response rate
Recent Activity
Track your latest:
- New footage requests
- Approved requests
- Reward payments
- System notifications
Camera Status
Monitor your cameras:
- Online/Offline status
- Privacy mode status
- Last activity time
- Request availability
Managing Footage Requests
The Footage Requests section shows:
- Pending Requests: New requests awaiting your response
- Active Requests: Approved requests in progress
- Completed Requests: Historical requests and outcomes
Tip: Set up notifications to receive instant alerts when new footage requests arrive. You can configure these in your Settings.
Law Enforcement Dashboard
Main Features
- Camera Search: Find cameras by location or address
- My Requests: Track all your footage requests
- Cases: Manage investigations and link requests to cases
- Saved Cameras: Quick access to frequently used cameras
- Analytics: View request statistics and success rates
Camera Search Tools
Find relevant cameras using:
- Map View: Interactive map showing camera locations
- Address Search: Search by specific street address
- Radius Search: Find all cameras within a specified distance
- Filter Options: Filter by camera type, coverage area, or availability
Request Management
Track your footage requests through different stages:
- Draft: Requests being prepared
- Submitted: Sent to camera owners
- Approved: Owner has approved access
- Footage Received: Video files available for download
- Expired/Denied: Unsuccessful requests
Common Dashboard Actions
For Camera Owners
- Responding to Requests:
- Click on the request to view details
- Review the case information and time range
- Approve or deny with optional comments
- Upload footage if approved
- Managing Privacy:
- Toggle camera availability on/off
- Set blackout periods
- Configure automatic responses
For Law Enforcement
- Submitting Requests:
- Search and select relevant cameras
- Specify date/time range needed
- Provide case details and urgency
- Submit for owner approval
- Managing Cases:
- Create new case files
- Link footage requests to cases
- Track investigation progress
- Export evidence packages
Mobile Access
Your dashboard is fully responsive and accessible on mobile devices:
- All features available on smartphones and tablets
- Optimized interface for touch screens
- Push notifications for urgent requests
- Offline viewing of saved information
Note: Some advanced features may be easier to use on desktop computers, but all essential functions are available on mobile.
Customizing Your Dashboard
Personalize your experience:
- Notification Preferences: Choose how and when to be notified
- Dashboard Widgets: Rearrange or hide sections
- Quick Actions: Set up shortcuts for common tasks
- Theme Options: Choose light or dark mode
Getting Help
If you need assistance with your dashboard:
- Click the help icon (?) for contextual help
- Access video tutorials in the Help section
- Contact support directly from the dashboard
- Join our community forum for tips and discussions